1.  Batch processing  d)  Processing system that processes inputs at fixed intervals contrast,  online  (or  interactive) processing operates on a transaction as soon as it occurs 

2.  Channel systems a)  A network of the materials and product distribution system within an organization, and between the organization and its suppliers and customers

3.  eCRM  e)  The use of Web browsers, the Internet, and other electronic touch points in customer relationship management

4.  Just-in-time  b)  An inventory scheduling system in which material and parts arrive at a work place when needed, minimizing inventory, waste, and interruptions

5.  Online processing  c)  Analysis of databases to determine properties and complex relationships using DSS or other sophisticated software 

1.  Online transaction processing  e)  A transaction processing system, created on a client/server architecture, that saves money by allowing suppliers to enter the TPS and look at the firm's inventory level or production schedule

2.  Transaction processing system d)  An information system that processes an organization's basic business transactions such as purchasing, billing, and payroll

 3.  Vendor-managed inventory  c)  Strategy used by retailers of allowing suppliers to monitor the inventory levels and replenish inventory when needed, eliminating the need for purchasing orders

4.  Virtual close  a)  The ability of a company to close its books any time, on short notice

5.  Work management systems  b)  Systems that distribute, route, monitor, and evaluate various types of work by controlling and managing all related information flow