1.  what kind of services are they choosing to outsource?

WARSAW, POLAND and LEAWOOD, KANSAS – February 25, 2002 — Euronet Worldwide, Inc. (NASDAQ: EEFT), a leading provider of secure electronic financial transaction solutions, and Deutsche Bank 24 SA have agreed to a second five-year contract for ATM outsourcing to manage the bank's entire network in Poland. Under terms of the agreement, Euronet will provide all ATM driving, transaction routing, settlement/reporting and card management tasks for the bank's in-branch and off-premise ATMs. 

3. what are the benefits?

On-demand information access: Between business and customers, 24/7 technical support services provide on- demand information and support to everyone, irrespective of the time and location. When customers know that there is always someone to help them in technical services, then there becomes a natural bond that builds loyalty.

Professional Expertise: Technical support service providers have highly qualified staff. . The satisfied customer will provide benefit to the companies and will lead to gain more new customers.

Cost saving: Outsourcing the technical support services help the company to save lot of cost on infrastructure, training etc. . Quality of services determines long-term business prospects.

2. where are they moving the work?

4. what do customers think of the service?

Our customers want integrated solutions and freedom of choice in their banking as well as access to branch-based, mobile and online services