Enquiry

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Enquiries for information about goods or services are sent and received in business all the time.In a routine letter of enquiry,observe the following procedures:

1.State clearly and concisely what you want-general information,a catalogue,price list,sample,quotation...

2. if there is a limit to the price at which you are prepared to buy,do not metion this,otherwise the supplier may raise the quotation to the limit you mention

3.most suppliers state their terms of payment when replying,so there is no need for you to ask for them unless you are seeking special rates

4.keep your enquiry brief and concise

enquiries mean potential business,so they must be acknowledged promptly.if it is from an established customer,say how much you appreciate it,if it is from a prospective customer,say you are glad to receive it and express the hope of a lasting and friendly business relationship

vi du:

dear sir

will you pleased sent me a copy of your catalogue and price list of portable disc players,together with copies of any descriptive leaflets that i cuold pass to prospective customers

your faithfully

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