7 | FAQs and Handy Wattpad Links

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Fear not, Sherlock. Here is some useful information to navigate Wattpad! Hopefully, with this, we can help answer some of the burning questions you have about how it all works.

All the orange/blue words you see are links. If you click on them, they will redirect you to another place on Wattpad with further information.

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Did you know that Wattpad has a support center?

The features on Wattpad are many, and the users using them are an even greater number. As such, questions are bound to pop up every so often. If you ever are in doubt about a feature or about how or where to do something, you can bet there likely is a guide in the support center that may help you. You can find the support center HERE.

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Did you know that Wattpad has a Code of Conduct?

Yes, there is, in fact, a code of conduct here on Wattpad. Wattpad is a creative and global community for all its users to enjoy.  This means there is a good way and a bad way to conduct yourself. You can find out more about which is which HERE.

Meaning of Conduct - the manner in which a person behaves, especially in a particular place or situation.

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Did you know that Wattpad has content guidelines and story ratings?

Ever wondered what material makes your story mature or what is banned content on Wattpad? You can consult the Content Guidelines to learn more.

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How do you ask questions, raise issues, and/or report something?

Sometimes things don't really work as they are supposed to, or you just want to understand some things better, right? 

Well, first, to get a better grip on how Wattpad works you can either go to How Wattpad Works or you can check out the help center. There is also a nifty place to keep track of glitches or outages called Wattpad Status.

As for how you report things: There are three main reasons why you would report something on Wattpad.
    1) You have an issue with something being funky on Wattpad. (E.g. glitches, bugs, etc.)
    2) You have an issue with another user. (E.g. harassment, poaching, spam, etc.)
    3) You find content that doesn't abide by Wattpad's guidelines. (E.g. banned content, copyright infringements, etc.)

To understand what copyright is, check this copyright F&Q

Here's some help with the reporting process:

If the issue is about something wonky happening on Wattpad, we recommend first checking out the Known Issues, because often Wattpad is already aware of the problem.

If you cannot find the issue mentioned there, it is always a good idea to troubleshoot. By far, most issues will resolve themselves, if you restart either your device or log in and out of your account.

If the issue is about another user who is a meanie or is spamming you, you might want to consider using Watpad's mute feature. You can see how the mute feature works HERE.

Should any of the above not solve your problem or answer your questions, you can see how to report your issue with the following guides:
   - How to report a story.
   - How to report a user.
   - How to report a bug.
   - How to report an underage user.
   - How to report copyright infringements.

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What to do when you are a victim of bullying, or you know somebody who needs help? 

Because we care about you, and everyone should feel appreciated, we have gathered some helpful information on how to behave on Wattpad and where to find help if you need it.

Help make Wattpad a fun and safe place by following Wattpad's community safety guidelines. You can find them HERE! 

We also recommend checking out Wattpad's Safety portal where you can find information on how you can get the best experience on Wattpad. You can read more HERE.

Are you a victim of bullying or do you know of someone that needs some help? Visit our dedicated Ambassadors' profile HERE!

To make it easier to find professional help, Wattpad has gathered a list of helplines and supportive resources for you. You can find the list HERE.

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What is the deal with the Ambassadors? 

Well, the Ambassadors are a group of specially trained Wattpad users that volunteer to help out around Wattpad to keep the community a safe and happy place. One of the things the Ambassadors also do is take care of Ambassadors-run profiles like the one you are currently on.

Do you want to know more, or maybe even join yourself? If so, here are some places you can go for more information:
    - Who are the Ambassadors?
    - The Ambassadors Program 

The Ambassadors also have their very own dedicated profile! If you would like to follow the latest news from the Ambassadors, you visit the profile HERE.

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Do you have some tips for how to improve my graphics/writing and where I can promote it?

Regardless of whether you want to make graphics or want to write, nobody starts with a perfect creation and a million readers. Those come with time, but no one says we cannot speed up the process a little! So here are some tips you might find helpful on your journey.

If you want to increase your reader count, we recommend that you check the many guides on our Ambassadors-run profile, HowToUseWattpad.

If you are interested in getting help with how to design your graphics or how to hone your writing skills, there are various places you can go! 
   - Mastering the art of storytelling
   - Improving your fanfiction
   - Wattpad's Writer Portal
   - Writing 101 - A reading list filled with tips and advice on EVERYTHING!

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Did we miss anything? Please let us know what other questions or need-to-know info we can add for you. Further information about Fanfic and writing fanfiction will be addressed in the coming chapters!

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