a:hi

b: hi can i help you?

a: i'd like ti by a ticket to new york

b:would you like one way or round trip?

a: around trip,thank you

b:when will you be leaving?

a: when does the next plane leave?

b: in about 2 hours

a:i'd like a ticket for that flight please

b: first class or coach?

a:coach, thank you

b:ok,let me check availability,i am sorry,tickets for that flight are sold out

a: how about the one after that?

b: let me see,that one still has seats available,would you like me to reserve a seats for you?

a:yes,

b:i need some information for you

a:ok

b: what is your sur name?

a:minh

b:please slow speak

a:m-i-n-h

b:what the first name?

a: hoang

b:h-o-a-n-g

a:yes, it's

b:and can you tell me telephone number?

a:0909090

b: thank you,your tickket

a:how many money for it?

b:120$

a:for you

b:thank you good bye

a:bye