A quotation is a promise to supply goods on terms stated.The prospective buyer is under no obligation to buy the goods for which a quotation is requested,and suppliers will not normally risk their reputations by quoting for goods they cannot or do not intend to supply.A satisfactory quotation will include the following:

1.an expression of thanks for the enquiry

2.Details of prices,discounts and terms of payment

3.Clear indication of what the prices cover,e.g:packing,carriage,insurance

4.An undertaking as to date of delivery

5.The period for which the quotation is valid

6.An expression of hope that the quotation will be accepted